Privacy Policy

Wilton Online Privacy Policy
wiltonenespanol.com

Updated and effective 22st May, 2018

This privacy policy (“Privacy Policy”) applies when you access, visit, or use the wiltonenespanol.com website operated by Wilton Brands LLC or its affiliates or subsidiaries (“Wilton,” “we”, “us” or “our”) (“Site”).  This Privacy Policy applies only to the collection of information online.  By accessing, visiting, using, or submitting information to the Site, you agree to the practices described in this Privacy Policy.  If you do not agree to the terms of this Privacy Policy, please do not use any Site.

1.              Information Collected by Wilton.

A.             Information You Directly and Voluntarily Provide:  We may ask you to provide “Personal Information” (i.e., information that identifies you as a specific, identifiable individual) when you visit the Site

  • Accounts. We collect your name and email address and may also collect other Personal Information, such as your address and telephone number, when you create an account on the Instructor Del Método Wilton portal; we will also require you to create a username and password for the account.
  • Contact Us. We collect your name, email address, other contact information and any additional Personal Information that you provide when you communicate with us through the Site, such as through the “Contacto” feature.

We do not use the Personal Information that you provide as described above for any other marketing purposes.  We may also collect other information that is not Personal Information, such as demographic information (i.e., age and gender) and information regarding use of a Site.  If we combine that with Personal Information, we will treat the combined information as Personal Information under this Privacy Policy.

Each Site is intended for a general audience and not for use by or targeted to children younger than the age of 16.  We do not knowingly collect Personal Information from children younger than the age of 16 and if we learn that we have, we will delete that information from our active databases.

Providing information is optional, but if you do not provide us with certain information, including Personal Information, you may not be able to use some Site features.

B.             Information that We Automatically Collect:

We or our service providers may collect certain information whenever you access or interact with a Site (“Usage Information”) using a variety of tracking and other technologies, such as cookies (including Flash cookies from the Adobe Flash plug-in), local storage, web beacons, embedded scripts, and location data services.  These tracking technologies may transfer a unique identifier for your device to a browser, place a cookie on your device, temporarily download code to your device, or use other means to track your access or interactions.

To get information about Flash and Adobe’s privacy choices from Adobe, click here.  To get information about cookies from All About Cookies.org, click here.  If you disable cookies, adjust privacy settings on your device, restrict local storage, or otherwise limit these technologies, you may not be able to use some Site features.

We use these technologies for many purposes, including to make your use of a Site more convenient and to track total visitors on an aggregate basis.  The information we collect may include (but is not limited to):

  • Date and time of your visit to a Site.
  • Areas you visit within a
  • Links that you click on within a Site.
  • Websites or advertisements you visit before visiting a
  • Terms you entered into a search engine that lead you to a Site.
  • IP address, mobile device identifier, or other unique identifier (“Device Identifier”) and other Usage Information for the device used to access a Site.
  • Precise location data from your device, if you have opted-in to the collection of that information (you may be able to disable the collection of precise location data through the settings on the device used to access a Site, but your approximate location may remain available through its IP address or other information that we collect).
  • Device and connection information, such as browser type and version, operating system, and platform.
  • Whether an email message we sent was opened and whether a link in the email message was clicked.

C.             “Do Not Track” Requests.  Some browsers can be set to send a “Do Not Track” request that requests that a website not track the visitor’s activity.  Currently, our Sites do not stop tracking in response to those requests.  For information about “do not track” from The Future of Privacy Forum, click here.
D.             Information Third Parties Provide:  We may receive information about you from third parties and we may supplement that information with the information we collect to respond to your requests, tailor content, offer you products or services that we believe may interest you, and for other purposes.  If we combine the information we receive with Personal Information, we will treat the combined information as Personal Information under this Privacy Policy.

 

2.              Third Party Analytics Providers, Ad Servers, and Similar Third Parties.

Wilton works with service providers, such as analytics companies, network advertisers, agencies, and others who provide us with information about the Sites, Site users, and our advertisements, and who serve our advertisements elsewhere.  We and our service providers collect certain information about your visits to and activity on our Sites and other websites and services and may use this information to target advertising to you and others and to assess the effectiveness of our advertising.  We may share certain information, such as Usage Information, with these service providers for similar purposes.
These service providers use their own tracking technologies and may collect or have access to your Personal Information over time and across websites.

Some of these service providers may be members of the Network Advertising Initiative (“NAI”) or Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising.  Both NAI and DAA provide information regarding procedures for opting-out of targeted online advertising from participating companies.  For information from NAI about opting out, click here.  For information from DAA about opting out click here, and for information about DAA’s AppChoices application, click here.

We also use Google Analytics, which uses cookies and other technologies to collect and analyze information about use of the Sites and provide other reports.  This service may also collect information regarding your use of other websites, apps, and online resources.  For information about opting out from Google, click here, and to download the Google Analytics opt-out browser add-on from Google, click here.

Opting out through these mechanisms does not block all online advertising; you will continue to receive generic advertisements.

 

3.              Use of Information We Collect.

We use information we collect, including Personal Information and Usage Information:

  • To enable you to use a Site, such as maintaining your account information, fulfilling your requests, and processing information you provide through a Site, including verifying that your email address is active and valid.
  • To contact you about administrative matters, such as changes to our Privacy Policy, Terms of Use, or other policies.
  • To tailor the content and advertising we display to you or others, on a Site or elsewhere, and to analyze trends and statistics.
  • To provide customer service, such as responding to your questions, complaints, or comments and getting your feedback.
  • For internal business purposes, such as improving our Sites, products, and services and to comply with legal requirements and our business practices, such as our recordkeeping, backup, and document retention policies.
  • For other reasons that we disclose when you provide your information, with your consent, and as described in this Privacy Policy.

4.              Sharing Information with Third Parties.

We may share your information (other than Personal Information), such as Usage Information, and aggregated user statistics, with third parties.  We may also share Personal Information:  (i) as disclosed when you provided it, (ii) with your consent, (iii) as described elsewhere in this Privacy Policy, and (iv) as follows:
A.             Service Providers:  We use third parties to provide services to us or on our behalf, such as operating and supporting a Site, maintaining accounts, operating the Instructor Del Método Wilton portal, sending email messages, analyzing data, or performing marketing or consulting services.  We give these service providers access to your Personal Information so that they can provide the services.
B.             When You Agree to Receive Information from Third Parties or Request That We Share Your Information:  We do not share Personal Information with any third party for the third party’s own direct marketing purposes and will not do so unless we first provide you with the opportunity to agree by opting-in.  If you opt-in, your Personal Information will be disclosed to that third party and will be subject to the third party’s privacy practices.
C.             Law Enforcement and Protection of Users:  To the extent permitted by law, we will disclose your Personal Information to government authorities or third parties pursuant to a subpoena or other legal request or process.  We may also use or disclose your Personal Information as permitted by law to enforce or protect the rights or property of us, our customers, or business partners.  Information that we disclose in this way may become available to others.
D.             Business Transfers and Transitions.  We may, in evaluating or engaging in a sale of assets, bankruptcy, merger, or other transaction, transfer or assign your Personal Information, which you agree that we may do without your further consent.

 

5.              Security.

We take commercially reasonable steps to secure information (including Personal Information).  No computer system is fully secure, however, and there are inherent risks associated with online activities.  You use the Site and submit information to us at your own risk.

 

6.              Third-Party Links and Content.

A Site may contain links to other web sites that Wilton does not control, and advertising and other content hosted and served by third parties.  Wilton is not responsible for the privacy practices of any third party.

 

7.              International Transfer of Personal Information.

Wilton is a United States company.  If you are outside the U.S. and choose to provide Personal Information to us, we transfer Personal Information for processing to the U.S. and other jurisdictions, which may not have the same data protection laws as the country where you are located.  When we transfer your Personal Information to the U.S. or other jurisdictions, we will protect it as described in this Privacy Policy.  By visiting a Site or providing information, you agree to the transfer, processing, and storage of your information in the U.S. and elsewhere.

 

8.              Corrections/Deletion/Opt-Out.

You may update, correct, or delete the Personal Information you have provided by contacting us at privacy@wiltonenespanol.com.  We will take commercially reasonable steps to make changes in our active databases but will keep the original information consistent with our business practices (e.g., recordkeeping, backup, and document retention).  To opt out of promotional email communications from us, email us at privacy@wiltonenespanol.com or click on the unsubscribe link in a promotional email you receive from us.

 

9.              Inquiries and Complaints.

You may request information about how, where, and why we collect and use your Personal Information, including how we share your Personal Information with third parties, by contacting us at privacy@wiltonenespanol.com.  You may file a complaint with us in connection with the collection, use, or processing of your Personal Information under this Privacy Policy by contacting us at privacy@wiltonenespanol.com.  We will take reasonable steps to remedy any issues relating to our obligations relating to your Personal Information.

 

10.           Changes to the Privacy Policy.

From time to time, we may change this Privacy Policy.  We will notify you of material changes by posting the changed or modified Privacy Policy on each of our Sites.  We may also notify you in other ways, such as through contact information you have provided.  The revised Privacy Policy will take effect when posted unless a later date is specified.  You agree that by accessing, visiting, using, or submitting information to any of the Sites after the effective date, you agree to the revised Privacy Policy.

 

11.           Contact Information.

If you have any questions or concerns about this Privacy Policy, please email us at privacy@wiltonenespanol.com.

 

Residents of the European Union (EU) and European Economic Area (EEA)

We comply with the European Union General Data Protection Regulation (“GDPR”) and other relevant data protection laws.  For GDPR purposes, Wilton Brands LLC is a data “controller,” and you may contact us here:

Wilton Brands LLC
535 East Diehl Road, Suite 300
Naperville, Illinois  60563
United States of America

c/o Data Protection Officer

 

1.              Corrections/Deletion/Opt-Out.

You can access personal information about you and update or correct it.  In some cases, you can also ask us to erase it, restrict or stop processing it, or provide your personal data to you in a “portable” form, if feasible.  You may withdraw consent (“opt-out”) if you have previously consented to a particular use of your personal information by contacting us at privacy@wiltonenespanol.com.

2.              Inquiries and Complaints.

If you reside in the EEA, you have the right to make a complaint to your national data protection supervisory authority.

3.              Children.

Each Site is intended for a general audience and not for use by or targeted to children younger than the age of 16.  We do not knowingly collect Personal Information from children younger than the age of 16 and if we learn that we have, we will delete that information from our active databases.

4.              International Transfer of Personal Information.

As noted in our Privacy Policy:
A.            We operate the Sites in the United States. By visiting a Site or providing your personal information, you consent to the collection, transfer, and processing of your personal data in the United States and other jurisdictions. We are in the process of certifying regarding the collection, use, and retention of personal information relating to individuals residing in the EEA or Switzerland.

5.              Closing Your Account; Retention of Information.

We keep Personal Information as long as needed for the purposes for which it was collected and additionally for as long as we are required to keep it to comply with legal requirements and our business practices (including our document retention policy), resolve disputes, enforce our rights, and take other actions permitted by law.
Except as noted on specific webpages, we retain your Personal Information while you have an account with us and while you are using our app or continuing to visit any of the Sites.

When we ask you for personal data, we will tell you if it is optional.  Otherwise, we ask because it is necessary in order for us to provide requested information, complete a requested transaction, or access some Site features.